Hakone Travel Tips

5 well-known hospitals which could be useful for your Hakone travel, and Japanese phrases that will come in handy at hospitals

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“While staying at Hakone, what should I do if I fall ill or injure myself?”
“I’m worried about seeking medical treatment as I can’t speak Japanese.”
“I’ll be troubled if my chronic disease suddenly takes a turn for the worse.”
“Are there hospitals in Hakone in the first place?”
Have you ever felt worried in the midst of preparing for your trip before?

Let’s prepare some phrases that you may need at a hospital while making arrangements for your trip.
There are many medical facilities in Hakone.
We will introduce 5 hospitals in Hakone that can provide service for you.
Let’s learn some useful phrases that you can use if you have to visit a doctor.

Before that, we will explain some possible differences between hospitals in Japan and those in your home country.

Travel insurance and proof

While in Hakone, please buy travel insurance and bring proof of it along.
Paying for your own treatment will amount to quite a significant sum. Make sure to have your insurance certificate with you at all times.
However, even if you have travel insurance, there will be situations where you have to pay the treatment fees upfront first, so please take note of the method of payment.

Prepare cash when visiting the doctor’s

Japan is mostly a cash-based society, and many medical centres do not accept credit cards as a form of payment. Please prepare cash when visiting the doctors.

Call beforehand

There may be certain medical facilities in Hakone where you cannot use your travel insurance.
We recommend calling them up before visiting to clear any doubts.
Also, most medical facilities in Hakone are not open on Sundays and public holidays. There are also places that are open in the morning on these days so do give them a call first.
There are clinics operating throughout the night around hot springs in Hakone. It would be good to check with your hotel or ryokan.

1. Hotokukai Seisho Hospital

Telephone no: 0465-35-5773
Fax: 0465-35-5760
Address: Kanagawa, Odawara, Ougicho 1-16-35
Access: 10 minutes walk from Midoricho station or Isaida station
Web: http://www.seishou.or.jp/

• General medicine
• Gastroenterology
• Cardiology
• Surgery
• Orthopaedics
• Neurosurgery
• Dermatology
• Psychiatry

2. Ori Hospital

Telephone no: 0465-75-0056
Address: 〒2580113 Kanagawa, Ashigarakami-gun, Yamakita-cho, Yamakita 193
Access: 10 minutes walk from JR Gotemba Line, Yamakita station
10 minutes by bus from Odadwara Line, Shin Matsuda station
Web: http://www.oriclinic.com/

• General medicine
• Gastroenterology
• Cardiology
• Surgery
• Orthopaedics
• Dermatology
• Pediatrics
• Allergies

3. Prefectural Ashigarakami Hospital

Telephone no: 0465-83-0351
Fax: 0465-82-5377
Address: 〒2580003 Kanagawa, Ashigarakami-gun, Matsuda-cho, Matsuda Souryo 886-1
Access: 10 minutes walk from JR Gotemba Line, Matsuda station
10 minutes walk from Odadwara Line, Shin Matsuda station
Web: http://ashigarakami.kanagawa-pho.jp/

• General hospital
• General medicine
• Cardiology
• Surgery
• Orthopaedics
• Neurosurgery
• Ophthalmology
• Otorhinolaryngology
• Dermatology
• Urology
• Obstetrics and Gynaecology
• Pediatrics
• Psychiatry
• Rehabilitation
• Others

4. Okutsu Hospital

Telephone no: 0465-74-0024
Fax: 0465-72-2347
Address: 〒2500124 Kanagawa, Minamiashigarakami-shi,Ikoma 381
Web: http://www.okutu.jp/

• General medicine
• Gastroenterology
• Pediatrics

5. Yugawara Cosmetic Surgery Clinic

Telephone no: 0465-64-0632
Fax: 0465-64-0653
Address: 〒2590303 Kanagawa, Ashigarashimo-gun, Yugawara-cho, Tpo 4-1-23
Access: 5 minutes walk from JR Tokaido Main Line, Yugawara station
Web: http://yugawara-seikei.com/

• General medicine
• Surgery
• Orthopaedics
• Rehabilitation
• Rheumatology



There are many other medical facilities in Hakone.
If the hospitals mentioned above are too far or you would like to visit places like the dentists that we didn’t introduce today, try asking the staff at your hotel or ryokan.

Useful phrases at the hospital

Please take me to the nearest hospital.
Kono hen de ichiban chikai byouin ni tsurete itte kudasai

<At the receptionists>
Is there a doctor who can speak in English?
Eigo wo hanaseru isha wa imasenka

I would like to hire an interpreter.
Tsuuyaku wo shite kureru hito wo yatoitai no desu ga

My name is John.
Namae wa John desu

I have insurance.
Hoken wo motte imasu

Can I use my credit card?
Kurejitto ka-do tsukaemasuka

<During the consultation>
My entire body is aching
Karada zentai ga itain desu

I have a headache.
Zutsuu ga shimasu

I have a stomachache.
Fukutsuu ga shimasu

I have a backache.
Koshi ga itaidesu

I have a fever.
Netsu ga arimasu

My arm hurts.
Ude ga itaidesu

My throat hurts.
Nodo ga itaidesu

I have a toothache.
Ha ga itaidesu

I feel dizzy.
Memai ga shimasu

There is something stuck in my eye.
Me no naka ni nanika haitta mitai desu

I fractured my leg.
Asi no hone ga oreta

I fractured my wrist.
Tekubi wo kossetu shita

I sprained my ankle.
Ashikubi wo nenza shimashita

It hurts a lot.
Sugoku itain desu

I feel like throwing up.
Hakike ga shimasu

I have diarrhoea.
Geri wo shiteimasu

I cannot stop coughing.
Seki ga tomarimasen

My nose is blocked.
Hana ga tumarimasu

I have a runny nose.
Hanamizu ga demasu

My ear hurts.
Mimi ga itamimasu

I caught a cold.
Kaze wo hikimashita

I got hit here.
Daboku shimashita

I got burnt here.
Yakedo shimashita



Also you can ask the doctor to repeat the medical terms, or ask him/her to write it down to explain. In case of an emergency, please hire an interpreter or make necessary arrangements.

We have explained various phrases you may need at a hospital, but, first of all, please take care of yourselves and enjoy your trip to Hakone.

We hope that you’ll have a great time touring Hakone, and won’t need to use the phrases we have introduced here!

International hospital information site

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